Orbitrim™ Customer Service

We are committed to providing the best products and friendliest customer service.
If you have any questions, please feel free to contact us via the information provided below.

Your account is never charged until your order ships. If you see any pending charge from GPM*ORBITRIM on your account prior to shipping, this is an authorization hold to ensure funds are available so your product can ship without delay.

Customer Service:
You can check the status of your order 24/7 by visiting www.customerstatus.com.
For your convenience, when contacting customer service please have your order information handy.

For additional information or questions please call 800-290-3193.
Customer service hours are Monday through Friday (8 am – 10 pm EST).

Shipping Info:
Please allow 1-3 weeks for delivery. If you ordered online, or provided your email address on the phone, you will receive an email with shipping information so you can track your package. Our standard shipping method is FedEx SmartPost®.

* Sales tax is collected in select states as required by law.
* 5 Year Money Back Guarantee (minus P&H).
* A $10 surcharge is added for orders sent to Canada, Guam, Puerto Rico, Hawaii, US Virgin Islands and Alaska although at this time, we do not service Quebec from this website.